ELECTRO & CO TERMS AND CONDITIONS
WARRANTY
BIKES
Bikes sold by E&C have a 30-day limited warranty against defects, a 6-month limited warranty on powertrain parts and for the first year a 30% discount on powertrain parts.
Items covered under powertrain limited warranty: Motor, Controller, Display & Battery.
Excluded Wear and Tear Items: Tires, Tubes, Brake Pads, Brake Rotors, Chains, Sprockets.
Water, accident or crash damages are NOT covered under warranty.
Any damage resulting from the use of non E&C parts is NOT covered under warranty.
Abuse or Misuse of the product voids warranty.
The failure mode will be determined by E&C staff who are experts in the field of powersports product development, operation and service. Warranty is non-transferable.
PARTS & KITS
E&C has a 30-day limited warranty against defects on all products and 6-month limited warranty against defects on Powertrain components.
Items covered under powertrain limited warranty: Motors, Controllers & E&C Batteries.
Excluded Wear and Tear Items: Tires, Tubes, Brake Pads, Brake Rotors, Chains, Sprockets.
Water, accident or crash damages are NOT covered under warranty.
Any damage resulting from the use of non E&C parts is NOT covered under warranty.
Misuse, miss installation, overheating & abuse are not covered under warranty. The failure mode will be determined by E&C staff who are experts in the field of powersports product development, operation and service. Warranty is non-transferable.
EON LITHIUM BATTERIES
Eon Lithium Provides a 1 year manufacturer limited warranty. Please see there full warranty on their site here: EON TOS
Water, accident or crash damages are NOT covered under warranty.
Any damage resulting from the use of non E&C parts is NOT covered under warranty.
Misuse, miss installation & abuse are not covered under warranty. The failure mode will be determined by Eon Lithium staff who are experts in the field of battery manufacturing, design and service. Warranty is non-transferable.